Installation & Support
|VOICE SERVICES||DATA SERVICES||VIDEO SERVICES||VOICE & INTERNET SOLUTIONS||VOICE & CABLE DESIGN|
PBX Disaster Recovery
Long Distance & Toll Free
High Bandwidth Data
Video Surveillance Systems
Phone & Data Equipment
Voice Cabling Service
Data Cabling Service
Coax Cabling Service
Twisted Pair Cabling
Fiber Optic Cabling
Server Room Installation
|MANAGED SERVICES||HOSTED SOLUTIONS||INSTALLATION & SUPPORT||FREE CONSULTATION||SYSTEMS HELP DESK|
NuSound Technology Group
Providing sales, professional installation and maintenance of residential and commercial Telephone and Voicemail Systems, IP Network Cameras and Networking Systems. Our service area covers the New York Tri-State area . Our staff is made up of factory certified technicians that have a combined over 100 years of experience. With this background, we can provide service to many of the different brands of equipment that you may have. We have technicians on call 24-7 to respond to any emergency. For normal service calls, we are able to respond quickly with next day on-site service.
For programming changes, we have a remote maintenance center that allows us to program many systems remotely - from our office - usually the same day and at reduced rates.
The Additional Products link lists the many types of systems and equipment that we are trained to sell and service. Our technicians get regular training on the products that we support and we encourage our customers to schedule regular end-user and administrator training.
Our Total Care Plan
Support Program provides best in class protection & reliability that are recommended to keep your system running smoothly. Our Total Care Plan is included for the first month with qualifying system purchases.
NuSound Technology Group Total Care Plan includes the following:
- Unlimited labor for equipment related issues 24/7/365
- Unlimited Help Desk Support & Remote Maintenance
- Unlimited User Training
- All Telephone System recommended software upgrades
- Hardware Replacement for Telephone System Components covered under Manufacturer's Warranty
- Priority Dispatch on all service related issues
- Periodic preventative maintenance visits
- Back-Up Database Management
- Periodic replacement of handset and station cords
- Coordination & Participation in service provider/vendor meetings
- Waiver of Charges for No Trouble Found
- Priority scheduling for adds, moves & changes