NuSound Telecommunications

provides sales, professional installation and maintenance of residential and commercial Telephone and Voicemail Systems, IP Network Cameras and Networking Systems. Our service area covers the New York Tri-State area . Our staff is made up of factory certified technicians that have a combined over 100 years of experience. With this background, we can provide service to many of the different brands of equipment that you may have. We have technicians on call 24-7 to respond to any emergency. For normal service calls, we are able to respond quickly with next day on-site service.

For programming changes, we have a remote maintenance center that allows us to program many systems remotely - from our office - usually the same day and at reduced rates.

The Additional Products link lists the many types of systems and equipment that we are trained to sell and service. Our technicians get regular training on the products that we support and we encourage our customers to schedule regular end-user and administrator training.

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Our Total Care Plan
Support Program provides best in class protection & reliability that are recommended to keep your system running smoothly. Our Total Care Plan Support Plan is included for the first month with qualifying system purchases.

NuSound Telecommunications Total Care Plan Support Plan includes the following:

• 24/7/365 Unlimited labor for service related issues
• Coordination & Participation in service provider/vendor meets included
• Hardware Replacement for Telephone System Components covered under Manufacturer's Warranty
• Priority Queue to the "Partnership Operations Center"
• Unlimited Help Desk Support
• Periodic replacement of handset and station cords
• Unlimited User Training
• Local & Long Distance audits and recommendations upon request
• All Telephone System recommended software upgrades included
• Waiver of Charges for No Trouble Found
• Quarterly preventative maintenance visits
• Priority Dispatch on all service related calls
• Back-Up Database Management
• Priority scheduling for adds, moves & changes.