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Avaya: Intelligent Communication

Avaya delivers Intelligent Communications solutions that help companies transform their businesses to achieve marketplace advantage. More than one million businesses worldwide, including more than 90 percent of the FORTUNE 500®, use Avaya solutions for IP Telephony, Unified Communications, Contact Centers and Communications-Enabled Business Processes. Avaya Global Services provides comprehensive service and support for companies, small to large.

Providing The Worlds Leading Communication Solutions

Avaya's existence as a standalone company began Oct. 2, 2000, when we were spun off from Lucent Technologies and began trading on the New York Stock Exchange under the symbol AV. For more than a century prior to that day we were a part of Western Electric, ATT, and Lucent. In our early days we earned a reputation for creating high-performing, solidly reliable -- some would say "bullet-proof" -- enterprise communication solutions incorporating such products as desk set phones, office-building switches and switchboards, call-center systems, voice-mail software, cabling, and many others. Esteemed Bell Laboratories scientists won 1,600 pre-spinoff patents developing technology now under the Avaya banner.

Our reputations for product quality and technological innovation are just as strong today, even as we've shifted our focus to such areas as Internet Protocol telephony, wireless data communication, customer-relationship-management software and speech recognition technology.

IP TELEPHONES	DIGITAL TELEPHONES	PHONE SYSTEMS
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CLICK HERE to check out this demo on the Avaya Partner Advanced Communications System that delivers what growing businesses really need.

CLICK HERE to check out this interactive demo about Avaya's MultiVantage. Express - the latest offering from Avaya that has been specifically developed for the needs and capabilities of midsize businesses.

The offspring Avaya Labs organization has added 100 more patents to the list of patents, as they create new ways to help companies route customer contacts, analyze their data networks for adding voice traffic, and find other ways to unleash the power of communications.

New technologies, same focus: giving enterprises the communication tools they need to succeed in their endeavors.

Avaya is a leading global provider of business communications applications, systems and services focused entirely on serving the needs of businesses large to small.

Our unique combination of communications applications, systems and services help simplify complex communications and work with existing technologies from other vendors, enabling customers to unlock value and potential from their network. And by embedding communications into the very business processes of an enterprise, we help to improve the way organizations work - making people more productive, processes more intelligent and customers more satisfied.

Drawing on a rich heritage of enterprise telephony and mastery of IP-based technologies, we help customers to grow revenue, lower risk, reduce costs and achieve superior business results.

As a leader in IP telephony, we help customers to realize business value and create competitive advantage by driving the integration of communications and business applications across any network and device.

Through our innovative technology and services, customers can integrate IP telephony solutions with existing communications investments to enhance and evolve their networks and communications applications at their own path and pace.

Provide the world's best communications solutions that enable businesses to excel.

Avaya Values
 

Customer Value. We deliver unparalleled value to our customers.

• Only by serving our customers well do we justify our existence as a business.
• We view our success as dependent on our customers' success, both now and in the future.
   

Accountability. We keep our commitments to our stakeholders.

• We earn the confidence of our stakeholders by acting with integrity and behaving ethically.
• We do what we say we will do.
   

Diversity. Our value as a company is realized by recognizing the value of each individual.

• We embrace diversity as a competitive advantage essential to our success.
• We are a global company in every sense - geographically, strategically and culturally.
   

Innovation. We embrace change, for ourselves and for our customers and partners.

• We foster creativity, innovation and risk-taking that will enhance shareholder value and improve our customers' businesses and our own.
• We use technology as a strategic tool.
   

Velocity. We win by combining speed and direction.

• Our sense of urgency is manifested in timely, customer-focused execution.
• We understand that the best decisions balance thoughtfulness and speed.

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